For RTOs, universities and independent trainers

Real-time
roleplay assistants and tutors
for any situation, any topic, any time.

Write a character and anyone can hold a spoken conversation with them — a distressed patient, a furious customer, a hostile interview panel. Or write a tutor, and it teaches your material one step at a time. On a laptop or a phone, at eleven at night, as many times as they like. Every conversation is recorded.

Recorded from the live product in one take. Lydia, a resident with cognitive decline, is played by the character; the student is practising morning care. The character stays in role, speaks with a face and a voice, and the whole conversation is kept for the assessor.
Read the transcript
  1. Lydia I'm confused… do you know my daughter?
  2. Student Good morning Lydia. My name is Sam — I'm a student carer, and I've come to help you get ready this morning.
  3. Lydia Oh. Hello, Sam. Where's Alaina then?
  4. Student You're in your own room, Lydia, and you're safe. Alaina's off today, so I'm helping this morning — she'll be back tomorrow. Shall we get you ready for breakfast?
  5. Lydia Tomorrow… alright. Are you sure it's breakfast time?
  6. Student That's it — one thing at a time, no rush. Would you like your blue cardigan or the green one today?
  7. Lydia The blue one, I think. You're not my granddaughter, are you?

01

You write the scenario. It holds its character.

“I’m confused… do you know my daughter?”

A teacher, trainer or coach writes the situation, the persona and what the learner is being assessed on. The character stays in role — it does not break, it does not help, and it does not hand over the answer. Admins publish scenarios as templates, so a department or a whole training business works from the same brief.

02

Go again until it stops being frightening.

“The blue one, I think. You’re not my granddaughter, are you?”

Typed or spoken, on a laptop or a phone, as many times as they like. The character responds in voice, with a face that speaks. Nobody should meet a furious customer, a grieving relative or a hostile interview panel for the first time when it counts.

Every conversation is kept as a transcript and an audio recording. You can read and listen back to any session, and assess students on what they actually said. Rehearsal is unlimited; the record is real.

03

The character is whoever you write.

Nothing in the platform is specific to one profession. A character is a written brief and a voice, so the same engine runs a clinical placement, a sales floor, a disciplinary meeting or a coaching session — and an independent trainer sets one up the same way a university does.

Health and community services
A distressed patient, a relative hearing bad news, an intake interview that has to stay trauma-informed.
Aged care and disability
The character quoted above — a resident with cognitive decline, rehearsed without a real resident in the room.
Customer-facing work
A complaint that escalates, a refund refused, a caller who will not stay on topic.
Sales and negotiation
An objection under pressure, a renewal that is quietly slipping, a discovery call that keeps drifting.
Leadership and HR
A performance conversation, a grievance, a disclosure that triggers a duty to act.
Coaches and trainers
Independent practitioners author their own characters and run their own cohorts, with no institution behind them.

04

Where the data lives, in plain terms.

Transcripts
Held against the project. Visible to the teacher who owns it and to domain admins. Students see their own.
Audio
Stored with the session and downloadable as evidence. Never used for training.
Assessment
Teachers mark from the transcript and the recording. The platform awards no mark of its own — the judgement stays with the assessor.
Model providers
Named per project, so you know which service processed a conversation before you enrol anyone.
Retention
You delete a project, its transcripts and audio go with it.

05

Pricing

Licensed per organisation and billed by the minute of conversation, so a pilot costs what it uses rather than what it was sized for. The rate depends on how a conversation runs: typed costs least, live spoken voice most. Only active time counts — a gap while a learner steps away is capped rather than billed — and on an organisation's licence your own teachers' test runs are never charged for. Independent trainers and coaches buy hours against the same meter, where rehearsals do count — on a personal account the teacher and the learner are one person.

Ask for a quote — tell us your LMS, rough cohort size and whether learners will speak or type, and you will get a number, not a discovery call.

Start with one scenario.

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